@import"https://fonts.googleapis.com/css2?family=Space+Grotesk:wght@400;500;600;700&family=IBM+Plex+Mono:wght@400;500;600&display=swap";:root{--bg-top: #d8f4ff;--bg-mid: #fff4dc;--bg-bottom: #f4f8ff;--ink: #112033;--muted: #557190;--line: #d9e4f1;--card: #ffffffee;--accent: #006d77;--accent-2: #ff7a18;--danger: #a3002b;--shadow: 0 12px 40px rgba(21, 40, 66, .12)}*{box-sizing:border-box}body{margin:0;font-family:Space Grotesk,sans-serif;color:var(--ink);background:radial-gradient(circle at 12% 5%,var(--bg-top),transparent 35%),radial-gradient(circle at 85% 10%,#ffe6b8,transparent 30%),linear-gradient(160deg,#f8fbff 0%,var(--bg-mid) 48%,var(--bg-bottom) 100%);min-height:100vh}h1,h2,h3,p{margin:0}.shell{max-width:1280px;margin:0 auto;padding:24px}.hero{background:linear-gradient(115deg,#024b59,#006d77 55%,#0b93a0);color:#fff;border-radius:22px;box-shadow:var(--shadow);padding:24px;margin-bottom:16px}.hero h1{font-size:clamp(1.6rem,1.2rem + 1.5vw,2.4rem)}.hero p{margin-top:8px;opacity:.92}.eyebrow{letter-spacing:.12em;text-transform:uppercase;font-size:.75rem;font-family:IBM Plex Mono,monospace;opacity:.9}.stats-grid{display:grid;grid-template-columns:repeat(5,minmax(0,1fr));gap:10px;margin-bottom:12px}.stats-grid article{background:var(--card);border:1px solid var(--line);border-radius:14px;padding:12px;box-shadow:0 6px 20px #11203314}.stats-grid h3{color:var(--muted);font-size:.75rem;text-transform:uppercase;letter-spacing:.08em}.stats-grid p{margin-top:6px;font-size:1.6rem;font-weight:700}.tabs{display:flex;flex-wrap:wrap;gap:8px;margin-bottom:12px}.tabs button{border:1px solid var(--line);border-radius:999px;background:#fff;color:var(--ink);font:inherit;padding:8px 14px;cursor:pointer;display:inline-flex;align-items:center;gap:6px}.tabs button.active{background:var(--accent);border-color:var(--accent);color:#fff}.tab-badge{min-width:18px;height:18px;border-radius:999px;background:#d90429;color:#fff;font-size:.72rem;font-weight:700;display:inline-grid;place-items:center;padding:0 5px}.notify-btn{margin-left:auto;border-color:#c8d8ea;background:#fff;color:var(--muted)}.notify-btn.enabled{border-color:#1e8f5f;background:#e8f8ef;color:#166443}.panel{background:var(--card);border:1px solid var(--line);border-radius:16px;padding:14px;box-shadow:var(--shadow)}.error-banner,.loading-banner{margin-bottom:12px;padding:10px 12px;border-radius:10px;font-size:.92rem}.error-banner{background:#ffe3ea;border:1px solid #f4b5c8;color:var(--danger)}.loading-banner{background:#e7f8fb;border:1px solid #b9e7f0;color:#0f6370}.inbox-layout{display:grid;grid-template-columns:340px minmax(0,1fr);gap:12px;min-height:580px;height:clamp(580px,calc(100vh - 310px),780px)}.thread-list{border-right:1px solid var(--line);padding-right:12px;display:flex;flex-direction:column;gap:10px;min-height:0}.list-scroll{overflow:auto;min-height:0;flex:1;display:flex;flex-direction:column;gap:8px}.inline-form,.stack-form{display:flex;gap:8px}.voice-search{margin-bottom:10px}.softphone-card{border:1px solid var(--line);border-radius:12px;padding:10px;margin-bottom:10px;background:#fff;display:grid;gap:8px}.softphone-head{display:flex;justify-content:space-between;align-items:center;gap:8px}.softphone-flags{display:flex;flex-wrap:wrap;gap:6px}.flag-ok,.flag-missing{font-size:.76rem;border-radius:999px;padding:3px 8px;border:1px solid transparent}.flag-ok{background:#e8f8ef;border-color:#b8e4cb;color:#176042}.flag-missing{background:#fff2f2;border-color:#f1c2c2;color:#8f2222}.softphone-token-form button[type=button]{background:#fff;color:var(--accent)}.token-preview{min-height:74px;resize:vertical;font-family:IBM Plex Mono,monospace;font-size:.74rem}.stack-form{flex-direction:column}input,textarea,button{font:inherit}input,textarea{border:1px solid var(--line);border-radius:10px;padding:10px 12px;background:#fff;color:var(--ink)}textarea{min-height:100px;resize:vertical}button{border:1px solid var(--accent);background:var(--accent);color:#fff;border-radius:10px;padding:9px 12px;cursor:pointer}button:disabled{opacity:.6;cursor:not-allowed}.thread-row{text-align:left;border:1px solid var(--line);border-radius:12px;background:#fff;color:var(--ink);padding:10px;display:flex;flex-direction:column;gap:3px}.thread-row.selected{border-color:var(--accent-2);box-shadow:inset 0 0 0 1px var(--accent-2)}.thread-row.unread{border-color:#e2b5bb;box-shadow:inset 0 0 0 1px #ffd4da}.thread-row-top{display:flex;align-items:center;justify-content:space-between;gap:8px}.thread-unread-dot{width:10px;height:10px;border-radius:999px;background:#d90429;box-shadow:0 0 0 2px #fff,0 0 0 3px #ffc2cd;flex:0 0 auto}.thread-row .phone{font-weight:700}.thread-row .preview,.thread-row .meta,.meta{color:var(--muted);font-size:.84rem}.thread-view{display:flex;flex-direction:column;min-height:0;height:100%}.thread-header{display:flex;justify-content:space-between;gap:12px;align-items:center;margin-bottom:10px}.toggles{display:flex;flex-wrap:wrap;gap:10px}.toggles label{display:inline-flex;align-items:center;gap:6px;font-size:.88rem;color:var(--muted)}.message-feed{flex:1;overflow:auto;min-height:0;border:1px solid var(--line);border-radius:12px;padding:10px;display:flex;flex-direction:column;gap:8px;background:linear-gradient(180deg,#f9fcff,#fffaf1)}.message-bubble{max-width:78%;border-radius:12px;padding:9px 10px;display:flex;flex-direction:column;gap:6px}.message-bubble.inbound{align-self:flex-start;background:#fff;border:1px solid #d7e1f0}.message-bubble.outbound{align-self:flex-end;background:#def4ff;border:1px solid #b4dff3}.message-bubble span{font-family:IBM Plex Mono,monospace;font-size:.7rem;color:#3f617b}.media-stack{display:flex;flex-wrap:wrap;gap:8px}.media-thumb-link{display:inline-block;line-height:0}.media-thumb{width:min(220px,42vw);max-height:180px;object-fit:cover;border-radius:10px;border:1px solid #bfd4e8;background:#f6f9fc}.media-file-link{display:inline-block;font-size:.82rem;color:#0e5f7c;text-decoration:underline;text-underline-offset:2px}.composer{margin-top:10px;display:grid;grid-template-columns:1fr 110px;gap:8px}.composer-fields{display:grid;gap:8px}.upload-inline{display:flex;align-items:center;justify-content:space-between;gap:10px;border:1px dashed var(--line);border-radius:10px;padding:8px 10px;background:#fbfdff;font-size:.86rem;color:var(--muted)}.upload-inline input[type=file]{border:0;padding:0;background:transparent;color:var(--ink)}.two-column{display:grid;grid-template-columns:repeat(2,minmax(0,1fr));gap:14px}.table-scroll{overflow:auto;max-height:500px;border:1px solid var(--line);border-radius:10px}table{border-collapse:collapse;width:100%;min-width:580px}th,td{text-align:left;padding:8px;border-bottom:1px solid #edf2fa;font-size:.9rem}th{color:var(--muted);text-transform:uppercase;font-size:.72rem;letter-spacing:.08em}.recording-cell,.transcription-cell{display:grid;gap:4px;min-width:220px}.recording-cell audio{width:220px;max-width:100%;height:30px}.rules-grid{display:grid;grid-template-columns:repeat(auto-fit,minmax(260px,1fr));gap:10px}.rule-card{border:1px solid var(--line);border-radius:12px;padding:10px;background:#fff}.rule-card header{display:flex;justify-content:space-between;align-items:center;margin-bottom:8px}.rule-controls{display:grid;grid-template-columns:1fr 1fr;gap:8px}.rule-controls label{display:grid;gap:5px;font-size:.82rem;color:var(--muted)}.empty,.empty-state,.footer-meta{color:var(--muted);font-size:.88rem}.footer-meta{margin-top:10px;font-family:IBM Plex Mono,monospace}.subscribe-shell{min-height:100vh;display:grid;place-items:center;padding:20px}.subscribe-card{width:min(520px,100%);background:var(--card);border:1px solid var(--line);border-radius:18px;padding:24px;box-shadow:var(--shadow);display:flex;flex-direction:column;gap:10px}.status-text{color:#0f6370}@media(max-width:1100px){.stats-grid{grid-template-columns:repeat(2,minmax(0,1fr))}.inbox-layout{grid-template-columns:1fr;height:auto;min-height:0}.thread-list{border-right:0;border-bottom:1px solid var(--line);padding-right:0;padding-bottom:10px}.list-scroll{max-height:34vh}.thread-view{height:auto;min-height:58vh}.message-feed{max-height:48vh}.two-column{grid-template-columns:1fr}}@media(max-width:640px){.shell{padding:12px}.panel{padding:10px}.stats-grid{grid-template-columns:1fr}.tabs{row-gap:6px}.notify-btn{margin-left:0}.thread-header{flex-direction:column;align-items:flex-start}.toggles{width:100%}.message-bubble{max-width:90%}.composer,.rule-controls{grid-template-columns:1fr}}